Amdocs Recruitment 2024 | Hiring for Position : IT Support
About Amdocs :
- The company was created in year 1982 in Israel as an extension of Golden Pages, an Israeli phone directory company owned by the Aurec Group, led by Morris Kahn. Amdocs’ first President and CEO was Boaz Dotan, who took office in year 1982.
- Kahn and their colleagues at Golden Pages created a billing software programme for phone directory companies and, with the Boaz Dotan, founded Aurec Information & Directory Systems to market it.
- In year 1985, Southwestern Bell Corporation (SBC)purchased a 50% stake in Aurec Information firm & Directory Systems, which was then renamed as Amdocs.
- Within the two years, the Aurec Group sold up its entire stake in Amdocs for about $1 billion dollars.
- Between year 1990 and year 1995, Amdocs started begining its diversification efforts, first in wireline telephone and then in the mobile.
- Amdocs has gradually expanded its product and service offerings throughout the years. “Avi Naor” became Amdocs president and CEO in year 1995, succeeding the Boaz Dotan.
- The company went public on the New York Stock Exchange (NYSE) in June 1998, and it moved to the NASDAQ Global Select Market in year 2014.
- Amdocs joined the managed services market in the year 1999 through the acquisition of ITDS firm.
- Clarify, a software business, was acquired by Amdocs for $200 million dollars in year 2001.Dov Baharav became President and CEO of Amdocs in year 2002, succeeding Avi Naor.
- Amdocs spent $238 million in year 2005 to buy DST Innovis, a billing and CRM (Customer relationship management) company. In year 2006, Amdocs purchased Cramer Systems.
- In year 2007, Amdocs paid $85 million dollars to purchase Israeli firm SigValue.Amdocs paid $60 million dollars in 2008 for Changing Worlds, an Irish software startup.
- Eli Gelman became President and CEO of Amdocs in November year 2010, succeeding Dov Baharav.Also in year 2010, Amdocs paid $104 million for MX Telecom firm.
- In 2011, Amdocs purchased Bridgewater Systems firm.
- In 2013, the business paid $129 million for Celcite firm.
- Also in 2013, Amdocs paid $120 million for Actix firm.
- In 2015, Amdocs bought the majority of Comverse BSS for $272 million dollars.
Amdocs Recruitment 2024 Job Details :
Name of Company | Amdocs |
Job Role | IT Support |
Job Type | Full Time Employee |
Job Location | India- Pune (Amdocs Site) |
Qualification | B.E /B.tech /MCA IT / Computer Science or related stream – 2023 Passout – Fulltime |
Career Level | 0 – 1 Years (Freshers can apply) |
Job ID | 184078 |
Managerial | No |
Required Travel | Minimal |
Company Official Website | www.amdocs.com |
Amdocs Recruitment 2024
Amdocs Recruitment 2024 Job Description :
- Support to Amdoc’s internal users with IT related quries or issues.
- Support for numerous desktop and laptop models in the Amdocs.
- Attach Amdocs logo image to Laptops and desktops.
- Should use the internal CRM (Customer relationship management) app to record new cases and update progress of old cases in a timely fashion.
- Should have basic Knowledge to support Windows related issues escalated by the remote support.
- Manage the ServiceNow related issues,queries and request the workflows by taking the responsibility, prioritising the incoming work and delivering the services within the set of Service Level Agreement (SLA) timescales.
- Resolve the quries and reply to user questions received via ServiceNow platform, email, or other collaborative means that fulfil set of OLA and SLA’s.
- Use technical knowledge bases (that can be internal and external) to handle the technical issues, and collaborate with the relevant teams as whenever needed.
- Provide the support of IT Infrastructure in the meeting or conference room.
- Vendor management – Deal with numerous and various desktops or laptop vendors to meet current needs and for future plans.
- Initiate procurement needs for new PC or laptop devices to fulfil the existing and growing requirements.
- Attends calls after the office hours and even on the weekends for any serious interruption or disrruptions in IT services.
- Document the new procedures and maintain documentation on troubleshooting ,debugging and technology and contribute to the knowledge base as whenever required.
- Collaborate and engage efficiently and closely with the end users and the IT stakeholders.
Amdocs Recruitment 2024 Required Skills :
- Candidate with minimum of 0 to 6 months of technical support experience required.
- Candidate with excellent communication abilities is preffered.
- Should have basic knowledge of remote support tools such as Windows messenger, RDP (Remote Desktop Protoco), Net Meeting, and SCCM (Microsoft System Center Configuration Manage)
- Should have excellent grasping of computer and laptop hardware systems.
- Should have expert knowledge of the Windows 7 and Windows 10 operating systems and the Mac OS system.
- Required Intermediate knowledge of Windows Exchange communications system (WECS).
- Intermediate knowledge the of backup systems such as the OneDrive and Druva.
- Intermediate familiarity with the Microsoft Office 365 and its tools.
Amdocs Recruitment 2024 Preferred Skills :
- Knowledge of Windows System Administration. (Windows 7 or Windows 10)
- Knowledge of PC or Laptop Support
- Hardware expertise of laptop, desktop, and the printer
- Expertise in MS suite products and its tools, including MS 365 office, as well as should have Excel reporting skills.
Required Behavioural Competencies :
- Ability to operate in a group and communicate with all the team members for either their assistance at work or sharing their own experiences.
- Good collaborative abilties to attain the given targets.
- Excellent English communication abilities to communicate with clients.
- Patient with the consumers.
- Should have an ownership mentality to handle and solve all the problems on your own or with the support of others employees.
- Candidate should be a self-starter with the limited remote help.
- Generate new ideas and its solutions for implementing the new services to improve the client satisfaction.
Want to Apply for this Job?
Interested job applicants can submit application for this job position by using the link given below:
Apply Here : https://shorturl.at/aFOP5
Official Website : www.amdocs.com
For More Job Updates : https://mahajobworld.com/
Amdocs मध्ये भरती । IT Support (आयटी सपोर्ट)
Amdocs बद्दल जाणुन घेऊया :
- कंपनीची स्थापना इस्रायलमध्ये 1982 मध्ये झाली ,गोल्डन पेजेस, इस्त्रायली फोन डिरेक्टरी कंपनी, मॉरिस कान यांच्या नेतृत्वाखालील ऑरेक ग्रुप यांच्या मालकीची होती.
- वर्ष 1982 मध्ये, Boaz Dotan Amdocs चे पहिले अध्यक्ष आणि सीईओ झाले .
- गोल्डन पेजेस यावर इतरांसोबत मिळून , काहनने फोन डिरेक्टरी कंपन्यांसाठी एक बिलिंग करण्यासाठी सॉफ्टवेअर प्रोग्राम विकसित केला आणि बोझ डोटन यांच्यासोबत या उत्पादनाची विक्री करण्यासाठी ऑरेक इन्फॉर्मेशन अँड डायरेक्ट्री सिस्टम नावाची एक कंपनी स्थापन केली.
- वर्ष 1985 मध्ये, साउथवेस्टर्न बेल कॉर्पोरेशनने ऑरेक इन्फॉर्मेशन अँड डिरेक्टरी सिस्टीमचा 50 टक्के मालकी हिस्सा विकत घेतला आणि त्याचे नाव बदलून Amdocs असे करण्यात आले.
- नंतर दोन वर्षांच्या आत, Aurec ग्रुपने Amdocs मधील आपले सर्व होल्डिंग्स US$1 अब्ज डॉलर्समध्ये विकले.
- वर्ष 1990 आणि वर्ष 1995 च्या दरम्यान Amdocs ने आपले प्रारंभिक वैविध्यपूर्ण पाऊल उचलले, प्रथम वायरलाइन टेलिफोनी क्षेत्रामध्ये आणि नंतर मोबाईल स्पेसमध्ये कंपनीचा विस्तार केला.
- गेल्या काही वर्षांमध्ये, Amdocs ने त्यांचे उत्पादन आणि सेवा ऑफरचा विस्तार करणे चांगल्या प्रकारे सुरू ठेवले आहे.
- वर्ष 1995 मध्ये, Avi Naor ने Boaz Dotan च्या जागी Amdocs चे अध्यक्ष आणि CEO म्हणून नियुक्ती केली.
- कंपनी जून वर्ष 1998 मध्ये न्यूयॉर्क स्टॉक एक्स्चेंजवर रजिस्टर झाली, 2014 मध्ये NASDAQ ग्लोबल सिलेक्ट या मार्केटमध्ये गेली.
नोकरी बद्दल जाणुन घेऊया :
कंपनीचे नाव | Amdocs |
पदाचे नाव | IT Support |
नोकरीचा प्रकार | Full Time Employee (पूर्ण वेळ कर्मचारी) |
नोकरीचे स्थळ | India- Pune (Amdocs Site) भारत- पुणे (Amdocs साइट) |
पात्रता | B.E /B.tech /MCA IT / Computer Science or related branch – 2023 Passout – Fulltime B.E /B.tech /MCA IT / Computer Science or related branch – 2023 पासआउट – पूर्णवेळ |
करिअर ची पातळी | 0 – 1 Years(Freshers can apply) 0 – 1 वर्षे (फ्रेशर्स अर्ज करू शकतात) |
जॉब आयडी | 184078 |
मॅनेजर राऊंड | No (नाही ) |
आवश्यक प्रवास | Minimal. (किमान) |
कंपनीची अधिकृत वेबसाइट | www.amdocs.com |
Job Description :
- Support to Amdoc’s internal users with IT related quries or issues.
- Support for numerous desktop and laptop models in the Amdocs.
- Attach Amdocs logo image to Laptops and desktops.
- Should use the internal CRM (Customer relationship management) app to record new cases and update progress of old cases in a timely fashion.
- Should have basic Knowledge to support Windows related issues escalated by the remote support.
- Manage the ServiceNow related issues,queries and request the workflows by taking the responsibility, prioritising the incoming work and delivering the services within the set of Service Level Agreement (SLA) timescales.
Required Skills :
- Candidate with minimum of 0 to 6 months of technical support experience required.
- Candidate with excellent communication abilities is preffered.
- Should have basic knowledge of remote support tools such as Windows messenger, RDP (Remote Desktop Protoco), Net Meeting, and SCCM (Microsoft System Center Configuration Manage)
- Should have excellent grasping of computer and laptop hardware systems.
- Should have expert knowledge of the Windows 7 and Windows 10 operating systems and the Mac OS system.
- Required Intermediate knowledge of Windows Exchange communications system (WECS).
- Intermediate knowledge the of backup systems such as the OneDrive and Druva.
- Intermediate familiarity with the Microsoft Office 365 and its tools.
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पात्र व उत्सुक उमेदवार खाली दिलेल्या लिंकचा वापर करून या नोकरीसाठी अर्ज करू शकतात.
येथे अर्ज करा : https://shorturl.at/aFOP5
अधिकृत वेबसाइट : www.amdocs.com
अधिक जॉब अपडेटसाठी : https://mahjobworld.com/